The Detroit Symphony Orchestra and Your Privacy

At the Detroit Symphony Orchestra, we respect your right to privacy and we understand that users of the Detroit Symphony Orchestra Web site need to be in control of their personal information. "Personal information" includes, but is not limited to, name, address, telephone number, e-mail address and credit card information. The Detroit Symphony Orchestra does not sell, rent, swap or otherwise disclose any of this information. The Detroit Symphony Orchestra adopted this privacy policy to inform users of the dso.org Internet site how the site does collect, store and use personal information submitted via the site.

1. Collection of Information
Certain applications on the Detroit Symphony Orchestra Web site may require users to register or to provide personal information in order to make a commerce transaction or to enter a contest. Such personal information is not shared or sold to third parties. To better understand the needs of our Web site users, we may also request demographic information. Entry of such information is optional and if you choose not to enter such information, you can successfully use these applications. If we request demographic information, we will not share information about you as an individual with any other entity. If we do share demographic information with third parties, we will give them aggregate information only.

2. Mailing Lists
If you provide your e-mail address the Detroit Symphony Orchestra may contact you periodically with special offers, updated information and new services. Any e-mails sent to you by the Detroit Symphony Orchestra offer you the option to be removed from the e-mail mailing list. If you provide the Detroit Symphony Orchestra with your mailing address or telephone number, the Detroit Symphony Orchestra may also use this information to alert you to updated information and new services. If you wish to be removed from the mailing list, you may do so by contacting the Detroit Symphony Orchestra directly (see below).

3. Information to third parties
The Detroit Symphony Orchestra may occasionally present a special contest or promotion on its Web site that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide a statement to that effect.

4. Financial information
The Detroit Symphony Orchestra will protect any personal financial information that you share with us. If you make a purchase online, we will use your credit card number only to process your payment and will not use it for marketing purposes. For reasons of security, credit card information is not stored on our Web Server. We will retain order information for our records, but this information is never shared with third parties.

5. Links
Our site may include links to other Web sites whose privacy policies we don't control. Once you leave our servers (you can check where you are by checking the URL in the location bar on your browser), use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information. The Detroit Symphony Orchestra is not responsible for the privacy practices or the content of such Web sites.

6. Cookies
Certain applications in the Detroit Symphony Orchestra Web site invoke a standard feature found in browser software, called a "cookie." We use cookies only to track the progress of e-commerce transactions and to allow site users to move from one page to the next without having to re-enter personal order information. We do not use cookies to track user sessions, and we do not use or share information transferred through cookies with third parties for marketing or other purposes.

7. Children
We do not solicit personal information from children. Sites specifically geared toward children will not request any personal or contact information.

8. Contact Us/How to update your personal information
You can help the Detroit Symphony Orchestra maintain the accuracy of your personal information by notifying us when you change your address, title, phone number, or e-mail address. If at any time you wish to update your information or stop receiving communication from the Detroit Symphony Orchestra, our partners, or selected third parties, contact the Detroit Symphony Orchestra by e-mail using our online form or by postal mail at:

Detroit Symphony Orchestra
3711 Woodward Avenue
Detroit, MI 48201

Please include your old and new contact information so that we can make the appropriate corrections. The Detroit Symphony Orchestra would like to receive your comments and any questions about this policy. Please address comments or questions regarding the Detroit Symphony Orchestra's privacy practices to us at the address listed above. The Detroit Symphony Orchestra may occasionally update this policy. Notice of revisions will be posted here.